1. Introduction

TalentTorch.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.talenttorch.ai and use our AI-powered talent management services.

By using our services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information You Provide

• Account Information: Name, email address, phone number, job title, company name

• Profile Information: Professional background, skills, experience, education, career preferences

• Resume/CV Data: Work history, achievements, qualifications, and other career-related information

• Communication Data: Messages, feedback, and correspondence with our support team

• Payment Information: Billing details and payment method information (processed securely through third-party providers)

2.2 Information Collected Automatically

• Usage Data: How you interact with our platform, features used, time spent, click patterns

• Device Information: IP address, browser type, operating system, device identifiers

• Cookies and Tracking: Session data, preferences, and analytics information

• Log Data: Server logs, error reports, and system performance data

2.3 AI-Generated Insights

• Career Assessments: Skills analysis, personality insights, career recommendations generated by our AI

• Performance Metrics: Engagement scores, compatibility ratings, and behavioral patterns

• Predictive Analytics: Career trajectory predictions and job matching algorithms

3. How We Use Your Information

We use collected information to:

3.1 Core Services

• Provide AI-powered talent matching and career guidance

• Generate personalized career recommendations and insights

• Facilitate connections between candidates and employers

• Assess skills and competencies using AI analysis

• Deliver customized job opportunities and career paths

3.2 Platform Operations

• Create and manage user accounts

• Process payments and manage subscriptions

• Provide customer support and respond to inquiries

• Send service-related notifications and updates

• Ensure platform security and prevent fraud

3.3 Improvement and Analytics

• Analyze usage patterns to improve our AI algorithms

• Conduct research and development for new features

• Generate aggregated insights and industry reports

• Optimize user experience and platform performance

3.4 Marketing and Communication

• Send promotional materials and product updates (with consent)

• Conduct surveys and gather user feedback

• Provide educational content and career resources

4. Information Sharing and Disclosure

4.1 With Your Consent

• Share your profile with potential employers when you apply for positions

• Provide your information to partners when you explicitly opt-in

• Display your information in search results or directories (if you choose public visibility)

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Cloud hosting and data storage

• Payment processing

• Analytics and performance monitoring

• Customer support services

• Email and communication services

4.3 Legal Requirements

We may disclose information when required by law, legal process, or to:

• Comply with court orders, subpoenas, or regulatory requirements

• Protect our rights, property, or safety

• Investigate potential fraud or security breaches

• Enforce our Terms of Service

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data is encrypted in transit and at rest using advanced encryption protocols

• Access Controls: Strict access controls and authentication requirements for our systems

• Regular Audits: Security assessments and vulnerability testing

• Employee Training: Staff education on data protection and privacy practices

• Incident Response: Procedures for detecting, responding to, and reporting security incidents

6. Data Retention

We retain your information for as long as:

• Your account remains active

• Necessary to provide our services

• Required by legal obligations

• Needed for legitimate business purposes

You may request deletion of your account and associated data at any time, subject to legal retention requirements.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 Access and Portability

• Request access to your personal information

• Obtain a copy of your data in a portable format

7.2 Correction and Updates

• Correct inaccurate or incomplete information

• Update your profile and preferences

7.3 Deletion and Erasure

• Request deletion of your account and data

• Withdraw consent for certain data processing activities

7.4 Objection and Restriction

• Object to certain types of data processing

• Request restriction of processing in specific circumstances

7.5 Opt-Out Rights

• Unsubscribe from marketing communications

• Disable certain cookies and tracking technologies

• Opt out of data sharing with third parties

To exercise these rights, contact us at [privacy@talenttorch.ai].

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings

• Analyze site usage and performance

• Provide personalized content and recommendations

• Enable social media features and integrations

You can control cookie settings through your browser preferences. Note that disabling cookies may affect platform functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses

• Adequacy decisions by relevant authorities

• Other legally recognized transfer mechanisms

10. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

11. Third-Party Links and Services

Our platform may contain links to third-party websites or integrate with external services. This Privacy Policy does not apply to third-party sites or services. We encourage you to review the privacy policies of any third-party services you use.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes through:

• Email notification to registered users

• Prominent notice on our website

• In-app notifications

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

13. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Email: contact@talenttorch.ai
Address: [Insert Physical Address]

14. Jurisdiction-Specific Rights

For EU/UK Residents (GDPR/UK GDPR)

You have additional rights under GDPR, including the right to lodge a complaint with your local supervisory authority.

For California Residents (CCPA)

You have specific rights under the California Consumer Privacy Act, including the right to know, delete, and opt-out of the sale of personal information.

For Other Jurisdictions

Additional rights may apply based on your local privacy laws. Please contact us for jurisdiction-specific information.